Shipping Policy

This Shipping Policy explains how Trybox processes, ships, and delivers orders. By placing an order, you agree to the shipping terms below.

We currently ship within Qatar and to selected destinations where available at checkout. If your location is not supported, it will not appear as a delivery option during checkout.

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during peak seasons, promotions, or holidays.

You will receive an email confirmation once your order has been placed, and another notification when it ships (where tracking is available).

Estimated delivery times after shipment:

• Within Qatar: 1–5 business days
• International (if available): 5–15 business days

These are estimates only. Delays may occur due to courier issues, customs, weather, or incorrect address details.

Shipping costs are calculated at checkout based on:

• Delivery destination
• Order weight and size
• Selected shipping method

Free shipping may be offered on selected products or promotions and will be clearly shown at checkout when applicable.

Please ensure your shipping address is complete and accurate. Trybox is not responsible for delays or failed deliveries caused by incorrect or incomplete address information. Additional charges may apply for re-delivery in such cases.

Where available, tracking details will be shared by email after your order ships. Tracking updates depend on the courier and may take some time to appear after dispatch.

We are not liable for shipping delays caused by circumstances beyond our reasonable control, including courier disruptions, customs inspections, weather events, or public holidays.

If a package cannot be delivered due to an incorrect address, refused delivery, or repeated failed attempts, it may be returned to us. In that case:

• We may contact you to arrange re-shipment (additional fees may apply), or
• Process a refund minus original shipping and any return courier costs.

For international orders (where available), the customer is responsible for any customs duties, taxes, or import fees charged by the destination country. These charges are not included in our product or shipping prices unless explicitly stated.