Effective Date: July 15, 2026
This Payment Policy explains the payment methods accepted by Trybox, how payments are processed, and important information about security, failed payments, and refunds.
We accept the following payment methods where available at checkout:
Available methods may vary by location and are shown during checkout.
All prices are displayed in the currency shown on the product page and at checkout. Prices include applicable taxes only where stated. Shipping fees, if any, are calculated separately at checkout.
We reserve the right to update prices at any time. Price changes do not affect orders that have already been confirmed and paid.
Payments are processed securely through trusted third-party payment providers. By submitting payment details, you confirm that:
An order is confirmed only after successful payment authorization.
We do not store your complete credit or debit card details on our servers. Card information is handled by secure payment gateways that follow industry security standards. For more details on how we protect personal data, please review our Privacy Policy.
If a payment fails or is declined:
Common reasons include insufficient funds, incorrect card details, bank security checks, or expired cards.
To prevent fraud, we may request additional verification before fulfilling an order. This may include confirming billing details or contacting you for identity verification. Orders that cannot be verified may be cancelled and refunded.
An order confirmation and payment receipt will be sent to the email address provided at checkout. Please keep this for your records. Contact us if you need a copy of your invoice.
Approved refunds are issued to the original payment method used for the purchase. Refund timelines depend on your bank or payment provider and typically take 5–10 business days after approval. For eligibility and return conditions, please see our Return & Refund Policy.
If a product is listed at an incorrect price due to a system or human error, we reserve the right to cancel the order and issue a full refund. We will notify you if this occurs.
Business: TryBox
Email: support@trybox.com
Phone: +974 XXXXXXXX
Address: [Your Business Address], Qatar
Business Hours: Saturday – Thursday | 9:00 AM – 9:00 PM (AST)